you likely converted them to a coupon and that deducted
the points from the balance. You can always convert the
coupon back to points or use your coupon.
Click here to see the quick guide.
Package Delivered But Not Found?
Once your order status changes from Processing to Shipped, you will receive an email automatically notifying you of your order being shipped and the tracking number. Please be sure to safe list us from spam.
You can always check your order status on your as well under order history. Simply login to get to your order history and find the tracking for your order.
Helpful tips:
We encourage our customers to sign up for these FREE services to be notified of your package deliveries and management
Our shipping is a flat rate via USPS Priority Mail/UPS 2nd Day Air or UPS Ground, ensuring delivery within 2-3 days across the continental US is $9.99 – $12.50.
UPS 2nd day air (Monday – Friday only) packages purchased with 2nd day Air on Saturday will ship Monday. Day of shipping does not count towards the 2 days.
Delivery may take longer due to delays outside of our control or holidays.
Currently, We accept Pay by Bank, Venmo, Cards and Zelle